Reservation & Contracting Executive 

Posted on: March 03, 2023

• Three years of related experience, B2B contracting or in hotels.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent reading and comprehension skills.
• Good knowledge of UAE Destination.
• Outstanding organizational skills.
• Interpersonal ability and customer service skills.
• Understand hotel operations.
• Ability to work under pressure in fast paced environment.
• Demonstrable ability to work to tight deadlines on critical projects.
• High attention to detail.
• Proactive and result driven.
• A strong desire to exceed expectations.
• Ability to operate effectively with people at all levels of the business.
• Strong Customer Service with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• English language is mandatory & Preferably Arabic.
• Well-established connections with various hotels & resorts and other suppliers.

• Liaise with the key departments in the company for smooth operations.  
• Establish a good connection with hotels and negotiate exclusive rates, special offers, allocation overrides and terms and conditions.
• Analyze, check, and compare the rates to other suppliers and competitors.
• Provide advice and guidance to the different teams relating to contract generation.
• Maintain contract-related documents and correspondence.
• Providing data about the leading destinations and popular properties in the market.
• Stay informed about contract changes to relevant rules and regulations such as free sell/stop sales & room allocations.
• Establishing and maintaining relationships with suppliers and acting as the single point of contact for contract-related issues.
• Monitoring contracts and deciding whether to close them out, extend them, or renew them based on the company’s best interests.
• Assuring the accuracy and upkeep of the organization’s internal contract documents.
• Ensure our best conditions in the market.
• Performs follow up as needed and promised.
• Handle client complaints and inquiries.

• Excellent earnings potential including a competitive salary.
• Opportunities for career growth, training, and development.
• Generous Health and Insurance Packages.
• Personal leave, paid holidays.